We strive to make the payment process in our online store fast, convenient and secure for every customer. All available payment methods and additional information on payment protection are listed below.

Available payment methods:

1. Bank cards:

We accept all major bank cards – Visa, MasterCard, Maestro, American Express as well as cards from local UK banks including Barclaycard and Monzo. Card payments are fast and secure at all stages.

2. E-wallets:

We support popular e-wallets such as Apple Pay and Google Pay. These methods allow you to pay with a single tap, ensuring maximum security.

3. Bank Transfer:

Pay by bank transfer to our UK bank account. Details will be emailed to you after you place your order. Funds will be credited within 1-3 working days.

Payment by bank transfer can be requested by contacting our support team by emailing or leaving a message in the contact form.

4. Cash on Delivery:

This payment method is currently unavailable. We are working on this to make the purchase process even more convenient.

Value Added Tax (VAT):

All our prices are inclusive of VAT applicable within the UK. There are no hidden charges or additional fees – you pay exactly what you see on the order page.

Payment security:

We know how important the security of your information is. That’s why we use certified encryption and data protection systems. All transactions pass through secure payment gateways that meet PCI DSS and GDPR security standards.

Refund Policy:

If for any reason you decide to return an item, refunds will be issued within 5-7 working days of the item being received in our warehouse. Refunds will be made using the same method of payment.

Customer Support:

If you have any questions about payment or are experiencing difficulties with your order, please contact our customer support team.

Payment FAQs:

Can I use gift cards?

Yes, we accept our branded gift cards and vouchers.

Enter your voucher code on the checkout page.

What should I do if my payment is declined?

If your payment is declined, please check that your details are correct and that you have funds in your account. If the problem persists, please contact us – we are always happy to help!

Thank you for choosing to shop with us. We appreciate your trust and will always strive to make your shopping experience enjoyable and convenient!